Scope
This notice covers project enquiries and website visit analytics. Enquiry details help us understand your needs, contact you and follow up. Visit analytics help us understand how website content is used and the regional distribution of visitors.
Information collected
We collect the details you submit: name, company, country or region, contact details, enquiry type and requirements, plus any optional industry, interest and timeline. Do not provide identity documents, passwords or other sensitive information.
Storage and confirmation
Online enquiries are saved in the database provided by the website hosting platform. A record ID appears only after storage is confirmed; refreshing does not resend the enquiry. Automatic email notifications are not enabled. Staff must sign in to review and follow up. If the form explicitly displays local test mode, test data is saved only on the computer running the service.
Access and use
Customer enquiries are not displayed on public pages. Staff must sign in to view records, add notes, update status or export enquiries. Avoid keeping a session open or downloading customer records on shared computers.
Visit analytics
A website script reports visit times, page paths and referring website paths to our own visit endpoint, together with the available network egress IP and approximate country or region, state or province, and city. Sources include verified server metadata and the browser-assisted IP lookup described below. Visits cannot be recorded if scripts are disabled or blocked, or if offline requests never succeed on retry. Referrer query parameters are not stored. We do not collect precise GPS locations, store coordinates or automatically link visits to enquiry identities. Proxies, VPNs, carrier networks or missing data can make a region inaccurate or unknown.
IP region lookup
To understand approximate visitor regions, your browser makes direct HTTPS requests to third-party IPQuery (api.ipquery.io) and fallback country.is (api.country.is). The service identifies the connection's egress IP and returns an approximate region, which is then saved through our own endpoint. These services can see your egress IP. Requests omit credentials and the Referer header and do not send this site's cookies, enquiry content or referring URL. We use only the IP, country or region, state or province, and city; we do not request device location permission. Unavailable services or missing regions are shown as unknown. This is used for regional analytics, not identity verification, and does not backfill older visits that have no recorded IP.
Visitor identification
A first-party analytics cookie named wisstor_visitor lasts for one year and groups repeat visits from the same browser; the database stores its hashed identifier. Changing browsers, clearing cookies or blocking cookies prevents reliable grouping. The website does not use advertising trackers.
Necessary sessions and protection
The enquiry form uses a necessary session cookie to validate submissions; the workspace uses a necessary login cookie. Time-limited security sessions and rate-limit records help prevent duplicates and abuse. Visit records are stored in the Spacefast hosting database and can only be viewed, grouped by region or exported by signed-in administrators. Spacefast and Cloudflare process request metadata as hosting infrastructure.
Corrections and deletion
To request a correction or deletion, contact us below and provide your enquiry reference so staff can locate the record. Records do not currently expire automatically; company operators manage retention.
Contact
Contact WISSTOR at service@wisstor.cn or +86 0592-6158019.